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customer can raise a complaint with respect to a Wrong Payment Complaint, Raise your Complaint.
The amount was mistakenly transferred to the wrong account on [date] through UPI, and the transaction ID is [transaction ID].
A “complaint UPI transaction” means raising an issue or dispute regarding a UPI (Unified Payments Interface) payment.
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"I wish to report that an incorrect payment was made from my account on [date]. The amount of ₹[amount] was mistakenly transferred to the wrong account via [UPI/app name]. The transaction ID is [transaction ID]. Kindly investigate and assist in reversing the amount at the earliest."
Call UsRegarding an incorrect UPI transaction that was performed from my account, I would want to file a complaint. A sum of ₹[amount] was inadvertently sent to the wrong account on [date]. [transaction ID] is the transaction ID. Please investigate this and assist in reversing the amount as soon as possible.
Call UsI would want to make a complaint about an incorrect UPI transaction that was made from my account. On [date], ₹[amount] was unintentionally sent to the incorrect account. The ID for the transaction is [transaction ID]. Kindly look into this and help reverse the amount as soon as you can.
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You can file a UPI complaint by following these steps:
Step 1: Go to the UPI Dispute Redressal Mechanism page.
Step 2: Scroll down to the “Complaint” section.
Step 3: Select the tab related to your complaint (Transaction, PIN, Account, Registration, SMS, Login, Others).
Step 4: Select the “Nature of the transaction” (person to person, person to merchant) and “Issue type”
Step 5: Enter your bank name, transaction ID, UPI ID, amount, transaction date, email ID, and other required information.
Step 6: Provide your registered mobile number, and attach a copy of your updated account statement.
Digital transactions are now handled entirely differently thanks to the Unified Payments Interface (UPI). However, UPI has problems just like any other digital network. Users can experience incorrect transfers, unsuccessful transactions, or unapproved debits. To address such problems, this post will walk you through the process of submitting a UPI complaint.
Call UsMost UPI users eventually face some sort of transaction issue. Sometimes, these issues are caused by technical glitches, bank downtimes, incorrect UPI PINs, insufficient balance, incorrect details of the receiver, and poor internet connection.
These problems usually either get resolved on their own or once the user enters the correct details. But sometimes users may need to raise a complaint to resolve issues during transactions such as:
Amount debited but not credited to beneficiary’s account
Transaction failed by amount debited
Incorrectly transferred to another account
Transaction timed out but the amount debited from the account
Fraudulent transaction
Transaction pending
Transaction not permitted
Transaction declined
Threshold exceeded
Users may also face PIN, account, registration, or SMS-related problems.
For these issues, you can use the UPI dispute redressal mechanism. If the problem is still not resolved, you can approach the banking ombudsman or the ombudsman for digital complaints.
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Contact Us NowFor any inquiries, support, or further information, please feel free to contact us. Our team is always ready to assist you and provide the guidance you need.
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Our customer service helpline is open around-the-clock. For all of your needs, no matter how minor, our staff of skilled and informed customer service agents is here to assist you.